Thank you for shopping with Alpha Biker Boots.

Order Processing

Orders are processed within 1–3 business days after payment confirmation.

Orders placed on weekends or holidays are processed on the next business day.

Shipping Times

Estimated delivery times:

  • Standard Shipping: 5–10 business days
  • Express Shipping: 2–5 business days (where available)

Actual delivery times may vary depending on destination, customs processing, weather conditions, or carrier delays.

Shipping Confirmation

Once your order ships, you will receive:

  • Shipping confirmation email
  • Tracking number
  • Carrier information

Tracking updates may take up to 24 hours to appear.

Shipping Costs

Shipping fees are calculated during checkout based on:

  • Delivery location
  • Shipping method
  • Order weight
  • Order size

Any available free shipping promotions will be displayed during checkout.

International Shipping

We ship to many countries worldwide.

International customers may be responsible for:

  • Customs duties
  • Import taxes
  • VAT
  • Other government fees

These charges are the responsibility of the customer.

Incorrect Address

Please ensure your shipping address is accurate.

We are not responsible for delays or losses caused by incorrect or incomplete addresses provided by customers.

Lost Packages

If your package appears lost:

  • Contact the shipping carrier first.
  • Then contact our support team for assistance.

We will work with the carrier to investigate the shipment.

Damaged Shipments

If your package arrives damaged:

  • Notify us within 48 hours.
  • Provide photos of the damaged product and packaging.

We will assist with a replacement or refund if applicable.

Delivery Delays

Unexpected delays may occur due to:

  • Severe weather
  • Customs inspections
  • Public holidays
  • High shipping volumes
  • Carrier disruptions

We appreciate your patience during such situations.

Contact Us

For shipping inquiries:

Email: [email protected]